How can we help?
Setup guides, connector documentation, and troubleshooting for every integration CleanSmart supports.
Connect your data source in under 10 minutes.
Step-by-step setup guides for every native connector.
HubSpot
Connect via Private App Access Token. Import Contacts and Companies with one click. Full refresh support.
Salesforce
Connect via a Salesforce Connected App. Import Contacts, Leads, and Accounts from production or sandbox orgs.
Klaviyo
Connect via Private API Key. Import subscriber lists and profile data for cleaning and re-import.
Mailchimp
Connect via API Key. Import audience lists from any Mailchimp account with per-list granularity.
Shopify
Connect via Admin API Key. Import customer data and order history for cleaning and analytics prep.
Common questions, answered.
How do I upload a CSV?
Go to Import & Sync in the app, click "Upload CSV", and drop your file. CleanSmart auto-detects field types and suggests column mappings. No template required.
See the walkthrough →How long does cleaning take?
Most datasets of 10,000 records or fewer clean in a few minutes. Larger datasets scale linearly — a 100,000-row file typically takes 8–12 minutes.
Watch the demo →Is my data secure?
Yes. AES-256 at rest, TLS 1.2+ in transit, per-customer isolation, and cryptographically verified deletion. Your data never touches another customer's.
Read the security docs →How do I delete my data?
From Settings → Data Retention, you can delete individual datasets, imports, or your entire account. Deletion is permanent and cryptographically verified.
Read about deletion →What is the Clarity Score?
A 0–100 composite data quality score calculated after every cleaning run. It weights completeness, consistency, uniqueness, and validity, plus contact verification results.
Learn about Clarity Score →Still need help?
If something's not covered here, send us a message and we'll respond within one business day. We're a small team and we actually read every message.
Contact support →A real person reads every message.
We don't have a support bot. Send us a message and a member of the CleanSmart team reads it and responds. We aim to reply within one business day.
For urgent issues affecting an active cleaning run, use the in-app chat — we monitor it during business hours.
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